Learning Delivery Manager (Head Office & Logistics)
Listing reference: click_020479
Listing status: Under Review
Apply by: 7 July 2025
Position summary
Industry: HR Services, Recruitment & Selection
Job category: Training and Development
Location: Western Cape
Contract: Permanent
Remuneration: market related
EE position: Yes
About our company
Clicks Group
Introduction
The Clicks Group is looking to recruit a Learning Delivery Manager to work within out L&D department, the role will be based at the Clicks Head Office in Cape Town and report into the Learning and Development Manager
Job description
Job Purpose
To plan, coordinate and deliver learning and development activities for Head Office & Logistics in order to meet current and future organisational needs in line with the business unit operating plan, group learning and development framework and national skills development agenda.
To plan, coordinate and deliver learning and development activities for Head Office & Logistics in order to meet current and future organisational needs in line with the business unit operating plan, group learning and development framework and national skills development agenda.
Job Objectives
- To coordinate and consolidate learning and development needs in line with the operating plan.
- To develop and implement an annual learning and development calendar in line with budget and transformation targets in order to build organisational capability.
- To ensure delivery of learning and development interventions in line with quality standards in order to achieve learning outcomes and business objectives.
- To monitor and evaluate learning and development interventions and delivery in order to ensure positive business and learner impact as well as continuous improvement.
- To ensure coordination, completion and submission of the WSP/ATR in line with business and SETA requirements and to optimize skills development grants.
- To ensure compliance to group policies, quality assurance standards and regulatory requirements.
- To manage resources in order to deliver the operating plan and business needs.
Minimum requirements
Job Knowledge:
- Learning and development theories and principles; HR management; labour legislation; Skills Development Act, BBBEE, EE Act, Organisational behaviour and psychology
Essential:
- Knowledge of leadership and management development theories and principles
Desirable:
- Knowledge of the health and pharmacy regulatory environment
Job Related Skills:
- Development of learning material; learning facilitation; planning and organising; training needs analysis; project management; presentation skills; budgeting and financial management, administration and people management
- Learning assessment and moderation
- Coaching skills
Job Experience:
- Essential: 5 years L and D specific, with 3 years in management in a large, multi-site organisation
- Desirable: 2 years experience of training delivery in a retail environment/ experience in FMCG
Education:
- Essential: 3-year tertiary qualification (BA, B Comm (HR) , B Soc Sc, B. Ed, B. Bus Science)
- Essential: Registered Assessor essential
- Desirable: Registered Moderator
Competencies
Planning and Organising
Delivering results & meeting customers expectations
Deciding and Initiating Action
Leading and Supervising
Coping with Pressure & Setbacks
Analysing
Persuading and Infulencing
