·       To ensure achievement of budgeted and agreed financial targets.

·       To ensure effective utilisation of all people resources to drive productivity to targets.

·       To control and ensure accountability for damage and poor maintenance of company assets (scanners, machines, racking, etc)

·       To analyse, interpret and report business information to facilitate process improvement and improved financial performance.

·       To engage, network and communicate with internal stakeholders, vendors, stores, and suppliers to ensure swift query resolution and ensure improved business performance.

·       To deliver high levels of service to stores through accurate, on time deliveries, minimal damages, and effective communication.

·       To monitor and maintain adherence to safety procedures, co-ordinate and manage emergencies ensuring a safe working environment.

·       To lead and direct the Department Managers to achieve consistent process compliance and adherence to all relevant company SOPs, cutoffs, and daily reports.

·       To manage labour brokers to the service level agreements through regular meetings and ensuring accountability for performance and control and approval of costs.

·       Oversee all inbounds departments receiving, MACOPS and returns departments.

·       To manage the HR management component of the department this will include performance management, talent identification and management, disciplinary action, and employee wellness.

·       To live and instil Clicks values.

Experience:

·       Essential: 5 years’ experience in logistics at middle management level, managing stakeholders (labour brokers, transporters, vendors, etc)

·       3-5 inbound/outbound management distribution centre/retail experience

·       3 Financial Management/Cost control

·       5 People management business and management principles

·       5 experience in customer service

Knowledge:

·       Conceptualizing solutions for Business demand

·       Technical and system knowledge supply chain/logistics applications and processes

·       Experience in implementing and managing complex picking systems and supporting such systems.

·       Health and safety

Skills:

·       Verbal and written communication skills

·       Computer Literacy

·       SAP

·       Ability to work with business stakeholders and translate requirements into achievable process/IT solutions.

·       Ability to conceptualize and lead the design and implementation of complex systems.

·       Ability to solve complex business & technical problems.

·       Has strong capability in change management communication.

·       Ability to work on multiple projects at once and competing priorities.

Competencies:

·       Project management and methodologies

·       Asset Management and Maintenance

·       Leading technical deliverables and implementation

·       Deciding and Initiating Action

·       Leading and Supervising

·       Delivering Results and Meeting Customer Expectations

·       Relating and Networking

·       Planning and Organizing

Desirable:

·       Working with People

·       Adapting and Responding to Change

·       Coping with Pressures and Setbacks

·       Achieving Personal Work Goals and Objectives

·      Business and management principles

·       Matric

·       Tertiary qualification in logistics or business or similar 

·       Own vehicle