Senior Business Analyst
Listing reference: click_022285
Listing status: Closed
Apply by: 5 November 2025
Position summary
Industry: Wholesale & Retail Trade
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Cape Town
Contract: Permanent
EE position: No
About our company
Clicks Group
Introduction
We are looking to recruit a Senior Business Analyst to support the Retail Business Development division of the Clicks Group. The role will be based at our Head Office in Cape Town, reporting to the Business Efficiency Executive.
Job description
Job Purpose
The Business Analysts' role is to obtain, analyse, specify and validate the business needs of various projects within the business.
Job Objectives
- Required to work on medium/ high impact solutions that may or may not span multiple business areas.
- Required to work under general direction within a clearly defined accountability framework.
- Participate in the solution design process.
- Prepare the requirements specifications.
- Define the success criteria for solution testing.
- Analyse and decompose relevant business processes.
- Analyze large datasets to identify trends, patterns, and anomalies.
- Develop and implement data mining techniques and algorithms.
- Create reports and visualizations to present findings to stakeholders.
- Provide data-driven insights to inform strategic business decisions and improve operational performance.
- Contribute to improving data quality and knowledge sharing
Minimum requirements
Qualifications
- Essential: Relevant tertiary IT or related qualification
- Desirable: Certificate or Diploma in Business Process modelling from an industry-recognised institution
Job-related work experience
- 7-9 years’ experience as a Business Analyst
- 3-5 years’ working in a project management environment
- 3 - 5 years’ systems analyst experience or substantial business experience
Job-related knowledge
3-5 years’ experience in the following:
- Business process modelling/ engineering
- Project life cycles
- System development life cycle
- Understanding of Information technology
- Quality management
- Risk management
Job-related skills
- Verbal and written communication skills
- Analytical thinking and problem solving
- Technical writing
- Project management
- Interest and understanding of business
- Facilitation skills
- Interpersonal skills
- Team management
Job-related competencies
- Analysing
- Learning and researching
- Creating and innovating
- Persuading and influencing
- Delivering results and meeting customer expectations
- Entrepreneurial and commercial thinking