Forensic Manager

Listing reference: click_015524
Listing status: Closed
Apply by: 29 January 2024
Position summary
Industry: Wholesale & Retail Trade
Job category: Internal Auditing
Location: Cape Town
Contract: Permanent
EE position: No
Introduction
We are looking to recruit a Forensic Manager to work within the Group Internal Audit department of The Clicks Group. The role will be based at Clicks Head Office in Cape Town and will report to the Head of Internal Audit.
Job description

Job purpose
To manage the reduction of Group losses as a result of criminal activity through the identification, co-ordination and execution of criminal (fraud and theft) and forensic investigations; as well as support the business in the investigation, execution and resolution of serious employee-related misconduct events as and when required.
 
Job objectives
  • Plan and coordinate national investigations into breaches of policy, theft and fraud matters.
  • Manage the Group tip-off anonymous line and other fraud prevention initiatives.
  • Design & manage annual fraud awareness communication plans.
  • Identify and/or drive optimal recovery against estimated loss value for the Group within Legal requirements.
  • Liaise with the SAPS, NPA, and other relevant authorities to facilitate investigation and resolution to Group-related criminal matters
  • Engage the services of service providers such as polygraph, undercover agents, surveillance and alarm specialists to facilitate internal investigations.
  • Complete planned and ad hoc assignments in an efficient, effective and timely manner
  • Manage the group incident reporting process to analyse trends and identify emerging business risk.
  • Use data analytics tools to detect patterns, anomalies/ exceptions and trends indicating fraudulent activities.
  • Provide input into strategic group projects, for example Asset tracking (Qwix) for DC’s, and camera installations.
  • Implementation and optimisation of Fraud Prevention Strategy and continuous completion of Fraud Risk Assessment to identify and mitigate fraud gaps.
  • Plan and perform detailed reviews of security processes in stores and DC’s.
  • Provide support to the Finance, Operational and IT audit teams where required.
  • Provide management with guidance on industry best practice to improve the efficiency and effectiveness of the business and it’s processes.
  • Finalise and approve Forensic reports to ensure that recommendations meet the required standards.
  • Maintain good working relationships with internal and external stakeholders.
  • Provide leadership to and management of the Forensic team and related budgets.
  • Prepare regular reports for the Group management, executives and the Audit & Risk Committee.
  • Assist with the Group’s Ethics Program.

Minimum requirements

Education
  • Bachelor’s degree or other relevant degree in Forensics or Policing
  • CFE Certified Fraud examiner or ICFP Certified Forensics Practitioner
 
Job-related knowledge
  • Knowledge of the Criminal Procedure Act 51 of 1977
  • Knowledge of the disciplinary process in terms of Labour Law and the burden of proof in labour cases
  • Knowledge on the OHS Act
 
Job-related skill
  • Criminal and Forensics Investigations
  • Forensics report writing
  • Retail Loss Prevention
  • Good spoken and written English demonstrated in a good report writing ability
 
Job-related experience
  • 5 Years’ investigations in a retail or supply chain environment
  • Digital forensics – applications of digital tools and techniques to investigate.
  • Minimum of 10 years’ conducting investigations (including criminal & forensics investigations) 
  • Minimum 5 years’ in fraud awareness and related strategies
  • Managing a team
 
Job-related competencies
  • Deciding and initiating action
  • Leading and Supervising
  • Working with people
  • Adhering to Principle and Values
  • Relating and networking
  • Writing and reporting
  • Analysing
  • Planning and organising

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