Clicks Group

To build and manage a commercially viable clinic through the promotion and delivery of professional, value-adding clinic services in line with the South African Nursing Council (SANC) regulations, Company policies and procedures.

Job Objectives:

• To establish and grow a loyal client base through effective promotion of the Clinic’s services to Clicks’ customers and by delivering high standards of patient care and customer service
• To provide a multitude of clinic services, including but not limited to, providing lifestyle management screening tests, conducting ‘well baby’ clinics, health immunisations, baby health monitoring, reproductive health services, adult immunisations, primary health care (minor ailments and wound care) and a Phlebotomy Service
• To counsel and advise patients on health information, weight management and refer patients to Pharmacists and other health professionals when appropriate
• To ensures patient information is held securely, confidentially and is accurately maintained on an electronic system and that payment is received for all services rendered
• To ensure the efficient running of the clinic through effective administration, booking of locums and through accurate and timely reporting on financial and stock management
• To ensure efficient stock management and to prevent stock loss and shrinkage and to monitoring the cold chain and take necessary safety precautions, particularly with regards to managing medical
• To establish and build health professional networks in order to further enhance the commercial viability of the clinic and the service offering to patients
• To plan, coordinate and implement Health Days and any other ad hoc projects in order to further enhance Clicks’ offering to its customers
• To manage adverse events and emergencies in a professional and effective manner

Knowledge:

• Financial and commercial acumen
• Integrity
• Ability to work independently
• Confident and engaging
• Customer service orientated
• Proactive
• Attention to detail
• Computer Literacy (MS Office, including outlook, word and excel)
• Marketing and selling skills
• Time management

Skills:

• N/A

Competencies:

Essential:

• Delivering Results and Meeting Customer Expectations
• Persuading and Influencing
• Relating and Networking

Desirable:

• Planning and Organising
• Adhering to Principles and Values
• Following Instructions and Procedures
• Entrepreneurial and Commercial Thinking

Essential:

Desirable:

 Essential: 3 year Diploma in Nursing or the 4 year degree, and registered with SANC with the following qualifications:

▪      Nursing Practitioner (General, Psychiatric and Community) Midwifery; or

▪      Nursing Practitioner (General, Psychiatric and Community) Accoucheur; or

▪      General Nurse with the following additional qualifications: Midwifery or Accoucheur; and Clinical Nursing Science Health Assessment, Treatment and Care or Community Nursing Science