HR Administrator Helpdesk
Listing reference: click_007806
Listing status: Closed
Apply by: 13 June 2022
Position summary
Industry: HR Services, Recruitment & Selection
Job category: Other : Human Resources and Recruitment
Location: Cape Town
Contract: Permanent
EE position: Yes
Introduction
We are looking to recruit 2 HR Administrator's to work within the HR Helpdesk department. The role will be based at Clicks Head Office in Cape Town and will report to the HR Officer.
Job description
Job Purpose:
To provide a comprehensive and efficient HR Helpdesk service to the Group, by receiving, interpreting and resolving all HR and payroll related queries, aligned to Group policies and procedures.
Job Objectives:
- To attend to all related queries received via the Helpdesk.
- To perform investigations and or reconciliations related to HR and Payroll queries to enable troubleshooting in line with SLA's
- To identify corrective actions required to resolve queries, aligned to SLA's
- To provide on going support to the HR and Payroll community in order to ensure alignment to policies and processes.
- To liase with relevant stakeholders or SME's in order to gain insight into queries and be able to respond accurately
- To assist with any day to day or adhoc administrative tasks and projects aligned to the overall compliance team goals and objectives.
Minimum requirements
Qualifications and Experience:
- 3 year degree / diploma (Essential)
- HR (Desirable)
- 1-2 years' administrative experience (preferably within Payroll environment or HR)
Skills, Abilities and Job Related Knowledge:
- Relevant labour legislation, SARS, UIF, BCEA, and all relevant remuneration regulations
- SAP Payroll System
- HR Policies and Procedures
- Funds eg. Medical Aid, Pension Fund, Retirement Fund etc
- SAP HCM
- Customer orientated
- Computer skills (Excel, Word, PowerPoint)
- Delivery and customer service orientated
- Ability to handle confidential matters in a professional and ethical matters
- Communication skills (verbal and written)
- Time Management skills
- Attention to detail
- Problem solving
- Self-driven
Essential competencies:
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
- Planning and Organising