Operations Manager - United Pharmaceutical Distributors (UPD) Cape Town
Listing reference: click_003650
Listing status: Closed
Apply by: 28 August 2021
Position summary
Industry: Pharmaceutical Sector
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Cape Town
Contract: Permanent
Remuneration: Market Related
EE position: Yes
About our company
Clicks Group
Introduction
We are looking to recruit a permanent Operations Manager to work within the Operations department of United Pharmaceutical Distributors. The role will be based at UPD Cape Town branch and will report to the General Manager: Coastal.
Job description
Job Purpose:
- To effectively and efficiently manage the branch operations to maximize return on net assets and deliver key branch objectives in line with the overall business objectives.
Job Objectives:
- Manage the day to day wholesale and distribution operations of the branch including inter alia operations, people, contractors and processes.
- Ensure branch meets organisational, financial, operational, service and growth goals.
- Co-ordinate with the branch Sales & Marketing teams to maximize turnover of the branch through service excellence (operational effectiveness and delivery)
- Optimize stock levels, availability and management through buying department and operational excellence
- Direct operations accountability, co-coordinating branch operations teams to deliver operational efficiency and service levels.
- Cost management including budgetary alignment and capital expenditure (CAPEX)
- Management of branch customer interface, ensuring customer satisfaction and business growth
- Responsible for ensuring security and loss control is in line with company guidelines and policies
- Managing pharmaceutical compliance as per regulations and implement instructions/guidelines from Responsible Pharmacist (RP)
- Effectively manage and develop human resources
Minimum requirements
Qualification Required:
- A relevant business degree or equivalent
Job Experience:
- 5 years management experience within high volume Warehouse/Operations/Sales or Retail environment
- Budget Management
- People Management
Job Related Skills
- Communication skills - written and verbal
- Negotiation skills
- Customer relations
- Relationship building
- Interpersonal skills
Job Related Knowledge:
- Retail and business acumen
- Supply Chain Management
- Human Resource and Leadership
- Financial Management
- Sales
- Reporting
- Planning & Organizing
- Quality & Regulatory SOP's
Job Related Competencies
- Deciding and Initiating Action
- Leading and Supervising
- Relating and Networking
- Creating and Innovation
- Formulating Strategies and Concepts
- Learning and Research
- Coping with Pressures and Setback
- Entrepreneurial and Commercial Thinking
- Planning and Organizing
- Deliver Results and Meeting Customer Expectations