Facilities Administrator (KZN)

Listing reference: click_021330
Listing status: Closed
Apply by: 11 September 2025
Position summary
Industry: Wholesale & Retail Trade
Job category: Property and Real Estate
Location: Durban
Contract: Permanent
EE position: No
About our company
Clicks Group
Introduction
We are looking to employ a Facilities Administrator to work within our Property & Store Design Department. This role will be based at Clicks Regional Office, Durban, and report into the Regional Maintenance Manager.
Job description

Job objectives:
  • To support the Facilities Management team with (amongst others) the following: raising purchase orders, reconciling invoices, monitoring expenditure against budget, follow up outstanding payments, and liaise with the finance team upholding accurate financial record keeping.
  • To liaise with third party supplier / contractors, monitoring performance against Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), including attending monthly supplier review meetings.
  • To support the Facilities department in delivering a consistent and efficient service across the site including ensuring that all Planned Preventative Maintenance (PPM) schedules are up to date and that any remedial works(s) are undertaken quickly.
  • To act as first point of contact within the Facilities office (specifically with regard to air-conditioning services) during working hours to ensure phone calls are taken and queries are dealt with in a time effective manner.
  • The monitoring and responding to job requests, including liaising proactively and reactively with internal and external stakeholders.
  • To ensure that supplier and contractor vetting is done effectively.
  • To provide other administrative and operational/coordination support to the Facilities Manager, within the Facilities department.
  • The production of monthly reports identifying performance against agreed targets and budgets
  • The production of weekly reports identifying work completed against worked logged on 4Me system. 
  • To maintain internal systems and work flow and advise Building Management Team on Administrative best practice
  • To perform administrative tasks which include the managing all incoming mail, typing of minutes with accuracy and circulate in a timely manner
  • To prepare a variety of management reports and electronic presentations including overall design  and extraction of data.
  • To maintain both soft and hard copy filing systems, ensuring consistency and support management team where required.

Minimum requirements

Job related knowledge:
  • Experience managing and monitoring FM contracts and service level agreements (SLAs)
  • Experience working with and supervising contractors and suppliers
Job related skills:
  • Numerate with experience of dealing with purchase orders and suppliers
  • MS office packages such as Word and Excel is essential
  • Ability to work in a fast paced and evolving environment
Job experience:
  • 2-3 years office administration experience
  • 2-3 years financial administration experience 
Education:
  • Essential: Matric preferably with Maths and English or equivalent
  • Desirable: Qualification in customer service or business administration is desirable.

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