Facilities Administrator (KZN)
Listing reference: click_021330
Listing status: Closed
Apply by: 11 September 2025
Position summary
Industry: Wholesale & Retail Trade
Job category: Property and Real Estate
Location: Durban
Contract: Permanent
EE position: No
About our company
Clicks Group
Introduction
We are looking to employ a Facilities Administrator to work within our Property & Store Design Department. This role will be based at Clicks Regional Office, Durban, and report into the Regional Maintenance Manager.
Job description
Job objectives:
- To support the Facilities Management team with (amongst others) the following: raising purchase orders, reconciling invoices, monitoring expenditure against budget, follow up outstanding payments, and liaise with the finance team upholding accurate financial record keeping.
- To liaise with third party supplier / contractors, monitoring performance against Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), including attending monthly supplier review meetings.
- To support the Facilities department in delivering a consistent and efficient service across the site including ensuring that all Planned Preventative Maintenance (PPM) schedules are up to date and that any remedial works(s) are undertaken quickly.
- To act as first point of contact within the Facilities office (specifically with regard to air-conditioning services) during working hours to ensure phone calls are taken and queries are dealt with in a time effective manner.
- The monitoring and responding to job requests, including liaising proactively and reactively with internal and external stakeholders.
- To ensure that supplier and contractor vetting is done effectively.
- To provide other administrative and operational/coordination support to the Facilities Manager, within the Facilities department.
- The production of monthly reports identifying performance against agreed targets and budgets
- The production of weekly reports identifying work completed against worked logged on 4Me system.
- To maintain internal systems and work flow and advise Building Management Team on Administrative best practice
- To perform administrative tasks which include the managing all incoming mail, typing of minutes with accuracy and circulate in a timely manner
- To prepare a variety of management reports and electronic presentations including overall design and extraction of data.
- To maintain both soft and hard copy filing systems, ensuring consistency and support management team where required.
Minimum requirements
Job related knowledge:
- Experience managing and monitoring FM contracts and service level agreements (SLAs)
- Experience working with and supervising contractors and suppliers
Job related skills:
- Numerate with experience of dealing with purchase orders and suppliers
- MS office packages such as Word and Excel is essential
- Ability to work in a fast paced and evolving environment
Job experience:
- 2-3 years office administration experience
- 2-3 years financial administration experience
Education:
- Essential: Matric preferably with Maths and English or equivalent
- Desirable: Qualification in customer service or business administration is desirable.