Warehouse Supervisor (Dispatch) - UPD Durban (Mahogany Ridge)
Listing reference: click_020222
Listing status: Under Review
Apply by: 4 June 2025
Position summary
Industry: Pharmaceutical Sector
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Durban
Contract: Permanent
Remuneration: Market Related
EE position: Yes
About our company
Clicks Group
Introduction
We are looking to recruit a Warehouse Supervisors to oversee our Despatch/ Fleet department at United Pharmaceutical Distributors (UPD). The role will be at the Durban branch and will report to the Operations Manager.
Job description
Job Purpose:
- To oversee a wide variety of Despatch activities including scanning and invoicing of orders from Distribution and Wholesale in accordance with Wholesale and Distribution SOP.
- Making sure orders are despatched withing the set cut offs.
- Responsible for the effective and accurate management and control of Inventory within the warehouse ensuring good Wholesale, Distribution and FMCG Practice is applied.
Job Objectives:
- Effective supervision and control of the picking, checking, packing and dispatch functions
- Adherence to compliance, SOP's and company policies (SHEQ, QA)
- Productivity management - Capacity management, order processing cycle time, route mapping and tracking, efficient management - Capacity management of despatch activities, maintaining customer SLA's
- Equipment up-time and maintenance - Asset inspections and reports are performed as required
- Fleet management - servicing vehicles at the requisit intervals, monitoring of milage and delivery times, reduce fleet cost.
- Reporting on daily performance and Order status
- Daily/Weekly/Monthly management reports
- Attainment of daily operational targets
- Effective POD management.
- Attainment of daily performance and order status.
- Reverse logistics - credit returns process, effective control of the tote bins and washbay.
- Housekeeping
- Management of quality and output levels
- Performance management of staff, staff training and discipline.
- Set targets and deadlines for direct reports.
- Assistance of stock counts.
- Control and resolution of order disputes / claims internally and externally
- Manage staff compliment for overtime.
Minimum requirements
Experience and Education:
- Matric/NQF Level 4 (Essential)
- Relevant Tertiary Qualifications (Advantageous)
- Fleet management and operational/ logistical experience with at least 3 years experience at a Supervisor/manager level
Job related knowledge and skills:
- Computer skills on MS Office (Word and Excel)
- ERP/WMS Systems understanding
- Financial background- Budget
Competencies required:
- Communicate effectively at all levels
- Excellent negotiating skills
- Strong planning and co-coordinating skills
- Ability to work in a team and independently
- Ability to work under pressure / time deadlines
- Honesty and integrity
- Attention to detail
- Excellent Time Management Skills