Store Compliance Manager
Position summary
About our company
Introduction
Job description
§ To ensure consistency in store operations by driving compliance to systems and procedures and liaising with relevant stakeholders.
§ To manage areas of risk identified by highlighting and reporting on benchmarks set by the business through compliance score-carding.
§ To manage the updating of SOP's through the compliance team and other stakeholders to improve business performance.
§ To manage and co-ordinate the information for score carding thereby providing the business with information to evaluate operational performance.
§ To manage and co-ordinate all communications accurately with stores ensuring that they are aware and informed of relevant information affecting store operations.
§ To manage the effectiveness of the compliance team to achieve business objectives.
§ To manage, co-ordinate, implement and track new business process initiatives
§ To complete trend analysis on Compliance risk to highlight areas of concern for corrective action.
§ To engage with relevant stakeholders regarding new initiatives that impact stores processes & risk.
- To build a high performing team through effective people management and development in order to ensure capability to meet current and future business objectives as well as effective delivery & growth
§ To effectively influence, network and reach decisions with business partners across functions for the effective implementation of strategy and day-to-day business issues
Minimum requirements
- Essential: BPharm degree
- Advantageous: Unisolve experience
- 4-6 years Retail management experience
- Desirable: General compliance experience
- Team management
- Knowledge of retail systems and procedures
- General financial knowledge
- Risk related knowledge
- Knowledge of pharmaceutical processes and legislation
- Computer literacy skills
- Management skills
- Problem-solving skills
- Time Management
- Communication skills
- Facilitation coaching skills
- Change management skills
- Conflict Management skills
- Interpersonal skills
- Deciding and Initiating Action
- Adhering to Principles and Values
- Persuading and Influencing
- Analysing
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Coping with Pressures and Setbacks