Key Accounts Assistant (Pharmacy) - Montague Gardens (Fixed Term Contract - Maternity Cover)
Listing reference: click_027206
Listing status: Online
Apply by: 11 October 2026
Position summary
Industry: FMCG & Supply Management
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Cape Town
Contract: Permanent
EE position: Yes
About our company
Clicks Group
Introduction
We are seeking to appoint a Key Accounts Assistant (Pharmacy) on a Fixed Term Contract (Maternity Cover) for 9 -12 Months contract - Western Cape/Gqeberha. The candidate will report into the Regional Key Accounts Manager.
THE APPLICANT WILL BE BASED IN CAPE TOWN IN OUR MONTAGUE GARDENS DC.
Job description
Job Purpose:
To perform all office administration for the Regional Key Account manager to enable effective delivery of the service level agreements within the Clicks / Hospital channel, in line with the UPD strategic and Group objectives.
Key Performance Areas:
· Maintain the general filing system and file all correspondence in an accurate and traceable manner.
· Track, report and manage escalations regarding outstanding shorts.
· Manage shorts investigations with stock control (per SLA requirements).
· Manage paperwork to and from the warehouse accurately and timeously.
· Timeous handling of mail and parcels.
· Manage efficient and professional handling of visitors.
· Manage and maintain adhoc administrative tasks.
· Answering of customer calls, e-mails and requests from all internal and external stakeholders.
· Administrators’ performance, time keeping and quality assurance.
· To receive calls, mails, faxes and attend to all queries.
· Timeous management of urgent and regular queries.
· Timeous delivery of daily, weekly and monthly reports.
· Escalation management on outstanding items from stock control.
· Track and monitor queries until resolution.
· Drive efficiency with all correspondence and queries received.
· Maintain a neat and orderly workspace always.
· Effective time management to ensure achievement of SLA requirements (required to be at work 15 mins before the start of their shift).
Skills:
· Microsoft Office
· Adobe
· Outlook (End User Computing)
· Advanced Excel
· Analyzing data
· Checking for accuracy
· Ethics
· Maintaining files
· Multi-tasking
· Performing clerical work
· Reporting data
· Researching
· Taking initiative
· Taking personal responsibility
Thinking logically
Knowledge:
· Knowledge of Audit Standards
· Knowledge of business processes
· Knowledge of Customer invoicing, statements
Personal Competencies:
· Writing and Reporting
· Working with People
· Analysing
· Following Instructions and Procedures
Minimum requirements
Minimum Education & Qualification:
· Matric
· Certificate in Office administration or similar will be advantageous
Minimum Job Related Experience:
· Sound understanding of office administration
· Customer service experience.
· Filing and all-round administration
· Pharmaceutical exposure (Advantage) and working on SAP is very critical.
· Microsoft Office (Outlook, Excel and Computer Skills)
N.B: We endeavor to provide feedback to all candidates whenever possible, however, if you don't hear from us within 14 days from the closing date, please consider your application unsuccessful.