Area Manager - The Body Shop Inland
Listing reference: click_025238
Listing status: Online
Apply by: 20 May 2026
Position summary
Industry: FMCG & Supply Management
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Johannesburg
Contract: Permanent
Remuneration: Market Related
EE position: Yes
About our company
Clicks Group
Introduction
To deliver cost effective operational strategy and service excellence by leading and directing the store management teams in order to deliver on the brands sales, profit and compliance targets leading to a competitive advantage for the brand.
Job description
Job Objectives
- To implement area business opportunities to gain market differentiation that results in sales and profit growth through continuous competitor analysis
- To deliver and manage financial targets for the area
- To deliver and manage internal processes, procedures and compliance for the area
- To identify, escalate and deliver continuous business process improvements within the area that improves operational execution and manages risk
- To monitor area performance, identify and analyse trends, report on business performance and ensure appropriate actions are taken
- To generate, analyse and act on relevant reports and provide feedback within specified timeframes
- To be the customer's first choice beauty retailer by living and driving the company values
- To implement, drive and monitor customer service initiatives and take corrective action that results in a great customer experience and achieves club card participation targets
- To implement and deliver on the store expansion growth targets for the area that delivers convenience to the customer
- To implement the people strategy that ensures on-going store and professional development, builds capacity and capability to meet current and future business developments in line with the Brands Talent and Transformation agenda
- To support and deliver the regions retention strategy so as to sustain the staffing needs of the business with specific reference to scarce and critical skills and ensure consistent business performance
- To deliver adherence to HR policies and procedures that is aligned to corporate governance
Minimum requirements
Qualifications and Experience:
- Essential: Matric/Grade 12.
- Essential: 4 to 6 Years General Retail experience - preferably at store manager (large store) level.
- Desirable: Business and/or Retail Management Diploma or Degree.
- Extensive people management experience
- Financial management experience (budgets, profit and loss statements, financial rations, etc.)
Essential Competencies:
- Entrepreneurial and Commercial Thinking.
- Planning and Organising.
- Delivering Results and Meeting Customer Expectations.
- Leading and Supervising.
- Deciding and Initiating Action.
Skills, Abilities and Job Related Knowledge:
- Knowledge of Microsoft applications.
- Knowledge of logistics and supply chain.
- Knowledge of relevant legislation.
- Knowledge of financial management.
- Business processes and SOP knowledge.
- Retail industry and organisation understanding.
- Customer service and marketing/promotional implementation.
- Relevant people management skills.
- Verbal and written communication skills.
- Problem solving and decision making skills.
- Planning and organising skills.
- Conflict management.