Data Capturer

Listing reference: click_020079
Listing status: Closed
Apply by: 20 May 2025
Position summary
Industry: Pharmaceutical Sector
Job category: IT and Telecommunications
Location: Roodepoort
Contract: Permanent
Remuneration: Market Related
EE position: Yes
About our company
Clicks Group
Introduction
To capture patient profiles and confirm contact and delivery details of patient
Job description

Job Objectives:
  • To ensure the accuracy of existing patient information/details to safeguard against duplications so that records are accurate and up to date
  • To ensure that new patient files are loaded onto the system by ensuring information is captured correctly and timeously
  • To ensure that patients are contacted to confirm their delivery details while also ensuring any queries they might have are answered and followed up timeously   
  • To validate patient delivery addresses  
  • To ensure that client database is regularly checked for duplications and errors and ensure that the database is “cleaned up” to ensure data integrity
  • To resolve queries from internal and external customers regarding patient information to ensure that medication rejection and incorrect/delayed deliveries is eliminated
 
Skills:
Essential:
  • Communication Skills
 
Desirable:
  • Ability to work effectively under pressure
  • Conflict management /negotiation skills
 
Competencies:
Essential:
  • Working with People
  • Achieving Personal Work Goals and Objectives
  • Adhering to Principles and Values
  • Delivering Results and Meeting Customer Expectations
  • Following Instructions and Procedures
  • Coping with pressure and setbacks 

Minimum requirements

Experience:
·       6 months in a data capturing environment
·       6 months in a pharmacy/medical environment
 
Education:
·       Grade 12

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