Departmental Manager (Returns DC): Montague Gardens DC
Listing reference: click_027454
Listing status: Online
Apply by: 19 October 2026
Position summary
Industry: Distribution, Transport & Logistics
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Table View
Contract: Permanent
Remuneration: Market Related
EE position: Yes
About our company
Clicks Group
Introduction
We are seeking to appoint a Departmental Manager within the Returns department at the Montague Gardens Distribution Centre. This role will report to the Inbound Operations Manager.
Job description
Job Purpose
You are responsible for the co-ordination of operational activities within a multi-disciplined environment, assuming full responsibility for all key performance indicators.
Job Objectives
- To ensure effective utilisation of our people and resources to drive productivity to targets.
- To lead and direct the department to achieve consistent process compliance and adherence to all relevant company SOPs (Standard operating procedures), cutoffs and daily reports.
- To effectively manage and control systems.
- The achievement of budgeted and agreed financial targets.
- To enforce adherence to safety procedures, co-ordinate and manage emergencies ensuring a safe working environment.
- To engage, network and communicate with internal stakeholders e.g. Stores and External Stakeholders e.g. Suppliers to ensure prompt query resolution.
- To continuously analyse, interpret and report in order to facilitate process improvement.
- To ultimately deliver high levels of service to Our Customers.
- To live and instill The Brand’s Values.
Minimum requirements
Job Related Skills
- Good planning and organizational skills
- Excellent written and verbal communication
- Good attention to detail and accuracy
- Analyzing of operational statistics and processes
- Persuading and Influencing others
- Computer literacy (Minimum Intermediary level Excel and PowerPoint skills)
Job Knowledge
- Knowledge of Distribution Centre processes and procedures
- Business and management principles
- People Management
- Health and Safety
- Asset Management and Maintenance
Minimum Qualifications
- Essential: Matric (Grade 12)
- Desirable: Relevant Tertiary Qualification
Minimum Experience
- Essential: 3 - 5 Years within a Distribution Centre
Key Competencies
- Delivering Results and Meeting Customer Expectations
- Leading and Supervising
- Planning and Organizing
- Adhering to Principles and Values
- Decision-making and Initiating appropriate actions